01. About The Minimal Carbon
What is The Minimal Carbon?
TheMinimalCarbon is a modern fine jewelry brand focused on responsibly crafted diamond jewelry. We create timeless designs using ethically sourced diamonds, including lab-grown and salt & pepper diamonds, with minimal environmental impact.
What makes The Minimal Carbon different?
We combine minimalist design, ethical sourcing, and transparent craftsmanship. Every piece is thoughtfully designed to reduce environmental impact while maintaining luxury, quality, and durability.
02. Diamonds & Materials
What type of diamonds do you use?
We work with:
  • Lab-grown diamonds
  • Salt & pepper diamonds
  • Natural diamonds
All diamonds are conflict-free and responsibly sourced.
What are salt & pepper diamonds?
Salt & pepper diamonds are natural diamonds known for their unique inclusions of black, white, and grey tones. Each stone is one-of-a-kind, making every piece truly unique.
Are lab-grown diamonds real?
Yes. Lab-grown diamonds are chemically, physically, and optically identical to mined diamonds—without the environmental cost of mining.
Are you offering Moissanite?
Of course! We have a large selection of moissanite and moissanite jewelry. We at TheMinimalCarbon are renowned for having a large selection of moissanite in a variety of shapes and cuts. Our assortment of moissanite is praised for its purity and brilliance, making it a great substitute for conventional diamonds. We provide a wide variety of alternatives to suit your preferences, whether you're searching for a certain form or a distinctive cut.
Are you offering Gemstone and Birthstone?
Yes, we do provide a wide variety of birthstones and gemstones that are both naturally occurring and artificially produced. At TheMinimalCarbon, we specialize in creating one-of-a-kind and customized jewelry with beautiful gemstones. We have the knowledge and resources to produce precisely what you're envisioning, whether you're searching for something tailored to a birth month, a certain color preference, or a unique design with special meaning. You may choose the ideal gemstone or birthstone to fit your taste or mark a special occasion thanks to our extensive range.
03. Jewelry & Craftsmanship
What metals do you use?
We use high-quality precious metals, including 14K and 18K yellow gold, white gold, and rose gold. All of these metals are ethically sourced and hallmarked for authenticity.
Is your jewelry handmade?
Yes. Each piece is carefully handcrafted by skilled artisans, ensuring precision, durability, and fine finishing.
Will my jewelry look exactly like the image?
Because we work with natural materials—especially salt & pepper diamonds—each piece may vary slightly, adding to its individuality and charm.
04. Customization and Orders
Do you offer customized jewelry?
Yes! We offer customization for. Such as alphabet letter rings, ring size, diamond type (lab grown, salt and pepper, natural) and metal color. You can create your favorite ring you want. In any metal and with any diamond.
How do I know my ring size?
You can refer to our Ring Size Guide available on the website. If you’re unsure, we recommend visiting a local jeweler for accurate sizing.
05. Shipping & Delivery
Do you ship internationally?
Yes, we offer worldwide shipping. Delivery timelines may vary depending on location.
How long does it take to receive my order?
Ready designs: 7–10 business days
Customized pieces: 14–21 business days
You’ll receive tracking details once your order is shipped.
06. Returns & Exchanges
What is your return policy?
We accept returns on non-customized jewelry within a specified period (as mentioned in our Returns Policy). Customized and engraved pieces are non-returnable.
You may return your item(s) within 7 days of receiving your order for a full refund, provided the following conditions are met:
  • Items must be unused, unworn, and in their original condition.
  • Items must be returned with all original packaging, certificates, and tags intact.
  • Custom-made, engraved, or personalized pieces are not eligible for return unless there is a manufacturing defect.
  • Refunds will be issued to the original payment method once the returned item has been received and inspected.
What if my jewelry arrives damaged?
Please contact us within 48 hours of delivery with photos. We’ll assist you with a repair or replacement.
Do you offer exchange services?
We also offer a 7-day exchange policy from the date of delivery:
Exchanges are allowed for items of equal or higher value (price difference to be paid).
The item must be in original, unworn condition with packaging and certificates.
Custom or personalized orders are not eligible for exchange unless defective.
07. Care & Maintenance
How do I care for my diamond jewelry?
Avoid contact with harsh chemicals
Remove jewelry before swimming or exercising
Clean gently with a soft cloth and mild soap
We recommend professional cleaning once a year.
Will salt & pepper diamonds lose their color?
No. Salt & pepper diamonds are natural and permanent—their color and inclusions will not fade over time.
08. Sustainability & Ethics
Is The Minimal Carbon eco-friendly?
Yes. Sustainability is at the core of our brand. We Low-impact diamond alternatives, Ethical sourcing, Responsible production practices prioritize
Are your diamonds conflict-free?
Absolutely. All our diamonds are sourced following strict ethical standards.
Does TheMinimalCarbon prioritize data security and customer privacy?
At TheMinimalCarbon, data security and customer privacy are top priorities. We follow stringent privacy guidelines and don't sell or share client data with any parties. See our Privacy Policy for further information.
09. Support & Contact
How can I contact The Minimal Carbon?
You can reach us via: Email: hello@theminimalcarbon.com
Website: theminimalcarbon.com
Our team is happy to help with orders, customization, or general inquiries during business hours
We appreciate your trust in theminimalcarbon.com — where timeless elegance meets modern minimalism.
Can orders be tracked once they are shipped from TheMinimalCarbon?
Yes, after their order ships, consumers receive an email with a tracking number. They can use the tracking details supplied on our website to follow the progress of their order.
Does TheMinimalCarbon offer personalised assistance or guidance for selecting jewelry?
Yes, our skilled customer service staff offers individualized guidance to help clients select the ideal piece of jewelry. We can help with unique designs or advice on choosing diamonds.
What steps does TheMinimalCarbon take to ensure customer satisfaction?
Customer satisfaction is our first priority at TheMinimalCarbon. Throughout the purchasing process, we aim to provide outstanding quality, dependable service, and individualized support. Our top goal is making sure you are satisfied.

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